Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Villa Marie” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Responsible for educating and communicating consumer insights.
• Acts as the owner, advocate, and guardian of the brand to ensure brand compliance
• Manage internal communications in the hotel and be the main contact for the Marketing and Communications of Artyzen Singapore.
• Execute all promotional activities and marketing campaigns across all channels while ensuring alignment and compliance with hotel and corporate strategy.
• Support the hotel in meeting the Sales and Marketing goals by leveraging resources and activities.
• Ensure the execution and implementation are aligned with the critical path for Artyzen Singapore.
• Ensure on-brand implementation of operating standards, procedures, and brand operations-driven programs.
• Responsible for hotel marketing communications daily work and develop appropriate actions with the relevant cross-function teams to achieve the hotel objectives.
• Develop, manage, and implement hotel marketing communications plans, including PR, social media, communications, advertising, and eCommerce within budget guidelines.
• Responsible for executing customer-facing communications, collateral development, photography, etc. and ensuring those materials are on-brand.
• Responsible for establishing and maintenance of the online channels including but not limited to the hotel website, OTAs, eCommerce channels etc.
• Establish and manage all the hotels’ social media platforms to follow the hotel marketing strategy and drive awareness and loyalty.
• Ensure all product information is correct in all forms of communication such as the internet, media, and printing materials.
• Maintain positive communication and relationship with hotel targeted media for both local and regional/international market.
• Manage the PR activities and oversee media visits, press conferences, media events, etc. on the property level.
• Develop a further relationship with the media to strive for targeted awards for the hotel.
• Responsible for writing and distribution of the press release timely and look for feature opportunities to ensure frequent exposure on the market.
• Acting as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.
• Work with the crisis communication leaders, assess and evaluates the hotel crisis preparedness and develop, recommend, and implement a best-in-class crisis communications plan and approach. Be available to offer continuous support during crisis situations and ensure effective external communication. Support the senior management team with timely and informed recommendations.
• Responsible for monthly PR clipping and reports.
• Responsible for hotel event planning and execution.
• Identify local partnership opportunities and oversee the execution of activities.
• Manage the outsourced agencies and vendors in a professional manner to achieve the final objectives in the most cost-effective manner.
• Work with the F&B team closely to develop the F&B marketing plan and promotions on time.
• Engage in F&B marketing-related tasks and lead the bi-weekly meeting with the hotel F&B team to ensure efficient communication and perfect execution.
• Complete other tasks that turn over for handling.
• Business travel when necessary.
• Other ad-hoc assignments and projects as needed.

Requirements

• Degree holder in business administration marketing or related discipline
• Minimum of two years of previous experience in a similar capacity. Experience in the hospitality industry will be an advantage
• Proficient in MS Word, Excel, PowerPoint, etc.
• Good command of written and spoken English
• Excellent presentation, communication, written and oral skills
• Ability to work under pressure and be flexible
• Passionate and enthusiastic with a positive ‘can-do’ attitude

Do the spirits of our Service Artisans – “Sharing, Inspiring, Dynamic and Engaging”, sit well with your personal outlook and way of doing things? If so, you could be a great match for our new hotel! Successful applicants will be contacted within six weeks. All personal data collected will be treated in strict confidence and be used for recruitment purposes only.